Website Coordinated Care Services, Inc

Peer Engagement Specialist
Regional Peer Support and Engagement Services

Syracuse, New York [on-site]

Full-time: 40 hours, nonexempt


Coordinated Care Services Inc (CCSI) seeking Peer Engagement Specialists to contribute their expertise in providing essential business services to our provider organizations and customers. The Peer Engagement Specialists provide support for people in active substance use by making connections to community services in non-emergent settings, including emergency rooms, hospitals, and community settings in Onondaga and adjoining counties. The Peer Engagement Specialists will also be involved in the development and management of CNY-PREP focusing on individuals who have overdosed or who show signs of a substance use condition. Peer Engagement Specialists are people who have had personal or family experience with drug use problems and the process of getting better.


CCSI is partnering with Regional Peer Support and Engagement Services to hire Peer Engagement Specialists. These positions are employed by CCSI and working on behalf of Regional Peer Support and Engagement Service, Onondaga County Department of Children and Family Services, Division of Adult Mental Health.


In this role, you will be

Providing support for individuals in need of substance use and related services by building a peer relationship through dialogue and conversation.
Assisting individuals as they move toward care and recovery.
Partnering effectively with community providers, including but not limited to hospital social workers, medication-assisted treatment programs, social services, housing programs, and managed care supports.
Providing linkage, referral, and information regarding community providers.
Establishing and maintaining relationships with community provider organizations.
Effectively documenting contacts with users of the service.
Completing timely triage during times of multiple competing priorities.
performing other related duties as assigned.
High school diploma/GED and two years human services or related field experience, or equivalent education and experience (see CCSI’s equivalency chart).
Certified Peer Recovery Advocate (CPRA) at time of employment, or within one year of commencement of employment. New York State Certified Peer Specialist (NYSCPS) and/or Certified Addiction Recovery Coach (CARC) are encouraged, and not required.
Additional Requirements

Satisfactory completion of all required background screenings.
Full vaccination against the COVID-19 virus. Reasonable accommodations will be made for qualified religious or medical/disability needs.
Valid driver’s license and dependable transportation.
We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, is to help people and communities.

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and create opportunities for growth and development.


We Can Offer You

Market competitive compensation.
An award-winning Wellness@Work and employee benefits program.
An organization that is committed to racial equity and anti-racist practices.
Continuous professional development opportunities.
A voice in shaping CCSI’s ever-evolving diverse company culture.

CCSI does not accept inquiries from third-party recruiters or search agencies.


Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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